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SMS Opt-In & Consent

Last updated: April 2026

How We Collect Consent

BrandAmplifi sends SMS messages on behalf of businesses that use our platform. Before any SMS messages are sent, the recipient must have provided their phone number and explicitly consented to receive text messages from their service provider via BrandAmplifi.

Consent is collected in the following ways:

  • In-person registration: Customer provides their phone number on an intake or registration form at their service provider's office. The form includes the following consent language near the phone number field.
  • Online registration: Customer enters their phone number during online account creation or check-in, with the same consent disclosure.
  • Kiosk/tablet opt-in: Customer enters their phone number on a kiosk or tablet device at the service provider's location and agrees before submission.

Example Opt-In Form

This is a representation of the opt-in form shown to customers during registration.

John Smith
[email protected]
(555) 123-4567

The customer must explicitly check the box above before the form will submit. The button below is disabled until consent is given. No pre-selection, no bundled consent, and no implied-consent language (e.g. "by providing your phone number") is used anywhere on this form.

Required Consent Language

The following consent text must appear next to an UNCHECKEDcheckbox on every opt-in form. The customer must affirmatively tick the box before the form can be submitted — pre-selection and “by providing your phone number” implied-consent language are NOT permitted (TCPA requires express consent):

“I agree to receive customer feedback survey text messages from my service provider via BrandAmplifi. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. Consent is not a condition of purchase.”

What Messages You Will Receive

After opting in, you may receive the following types of SMS messages:

  • Customer feedback survey invitations with a link to a short online survey
  • Follow-up reminders if you have not yet completed the survey (up to 3 messages per interaction)

How to Opt Out

You can opt out at any time by replying STOP to any message. You will receive a confirmation message and no further messages will be sent. To re-subscribe, reply START.

Help

For assistance, reply HELP to any message, or contact us at [email protected] or call (386) 679-5684.

Privacy

We do not sell, rent, or share your mobile phone number or personal information collected via SMS with third parties for marketing purposes. Your phone number is used exclusively to deliver the messages you consented to receive. See our full Privacy Policy and SMS Terms of Service.

Contact

BrandAmplifi LLC
30 N Gould St, Ste R
Sheridan, WY 82801
[email protected]
(386) 679-5684