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Managed Services

We run the platform. You run the business.

BrandAmplifi Managed Services puts our reputation experts on your team — from initial setup and migration through daily operations, crisis response, and quarterly strategy reviews. Built for medium and enterprise clients who would rather ship results than staff a reputation department.

What Our Team Does

A reputation department on demand

Most enterprise reputation platforms sell software and leave operations to you. We sell the software and the outcomes — because at scale, the tool is only as good as the team running it.

Onboarding & Setup

Platform configuration, location roll-out, integration wiring, brand-voice corpus training, compliance preset selection, and team-role provisioning — done by our team, not yours.

Migration from Legacy Platforms

Data export, rule mapping, contact-history migration, review-history backfill, template translation, and switchover cutover — with zero reputation gaps during transition.

Daily Operations

Review response at scale, listings maintenance, campaign scheduling, social posting, survey launches, and inbox monitoring — handled by brand-trained reputation analysts assigned to your account.

Reporting & QBRs

Weekly health reports, monthly performance digests, and quarterly business reviews with your exec team — tied to the KPIs your board actually tracks.

Crisis & Escalation Response

On-call reputation support during review-bombs, viral incidents, compliance alerts, or brand-safety events. Documented playbooks, defined SLAs, and a human on-call escalation path.

Quarterly Strategy Reviews

Roadmap alignment, expansion-location planning, competitive-landscape updates, AI-search positioning, and vertical-benchmark comparisons — delivered as a strategic session, not a slide dump.

Engagement Tiers

Three ways to bring us on

Pricing is custom per engagement — scoped to your footprint, regulatory posture, and the work you want off your team’s plate.

Managed Assist

Mid-market — 10 to 100 locations

  • Weekly review-response oversight
  • Monthly performance reports
  • Quarterly strategy check-in
  • Named customer success manager
  • Priority email + chat support
MOST COMMON

Managed Pro

Enterprise — 100 to 500 locations

  • Daily review response + escalation
  • Listings, campaign, and social ops
  • Crisis response team on call
  • Vertical-specialist analyst
  • Monthly QBRs + custom reporting

Managed Full

Enterprise+ — 500+ locations or regulated verticals

  • Dedicated ops pod (3–5 FTEs)
  • 24/7 inbox + crisis coverage
  • Custom integrations + workflows
  • White-label reporting to your teams
  • Executive sponsor + weekly QBRs
Who It’s For

Built for teams that can’t staff a reputation department

Medium-sized brands scaling from 10 to 250 locations

You have marketing leadership but not a dedicated reputation function. Our Managed Assist tier gives you senior expertise on a fraction of an FTE — daily monitoring, weekly reviews, and quarterly strategy — so you scale without hiring for a role you’ll outgrow in 18 months.

Enterprise brands in regulated verticals

Healthcare, financial services, and legal teams can’t afford a compliance miss on a review response. Our Managed Pro and Managed Full tiers embed vertical-specialist analysts who know HIPAA, FTC, and fiduciary language cold — with audit trails to match.

Ready to hand it off to our team?

Tell us your footprint, vertical, and biggest reputation problem. We’ll scope a managed engagement and quote it the same week.