Real Estate
Buyers, Sellers, and Renters Choose by Reviews. Where Do You Stand?
87% of home buyers read agent reviews before making contact. 76% of renters check apartment reviews before scheduling a tour. Whether you run a brokerage or manage a multi-family portfolio, your online reputation is your lead generation engine.
Reputation Drives Transactions and Leases
Every transaction starts with a search. Every search leads to reviews. In real estate, reputation isn't just marketing — it's revenue.
- 87%
- of home buyers and sellers read reviews before choosing an agent or brokerage
- 76%
- of renters check reviews before scheduling apartment tours
- $15-30K
- average brokerage commission per transaction — every lost lead is costly
- $15-36K
- annual resident value in multi-family — one move-in from better reviews pays for itself
- 3x
- more inquiries for agents and properties with 50+ reviews vs. fewer than 10
- 68%
- chose their agent or community based on online reputation over a personal referral
The Reputation Gap in Real Estate
Whether you're selling homes or leasing apartments, your online presence determines who contacts you — and who scrolls past.
- Agents and Managers Don't AskYour agents close deals and your leasing teams sign residents — but neither follows up for reviews. 80% of satisfied clients would leave one if someone just asked. Without a system, only the unhappy ones post.
- Multi-Office and Multi-Property GapsYour flagship brokerage office has a 4.8 with 300 reviews. A newer office has a 3.6 with 12. Your Class A apartment community has a 4.5 while an acquired property sits at 3.1. Prospects see two different brands.
- Reviews Live in Too Many PlacesFor brokerages: Google, Zillow, Realtor.com, Yelp, and Facebook. For property management: Google, ApartmentRatings.com, Apartments.com, Yelp, and Facebook. No human can monitor all of them across dozens of locations.
Built for Brokerages and Property Management
Automated Review Requests After Every Transaction and Move-In
Trigger review requests after closings, lease signings, maintenance completions, and move-ins. Personalized SMS and email messages arrive when satisfaction is highest — with no manual work from agents or leasing teams.
Agent-Level, Office-Level, and Property-Level Tracking
Brokerages can track reviews at the individual agent level, office level, and brand level. Property managers track by community, region, and portfolio — all in one dashboard with leaderboards and automated alerts.
AI That Knows Both Languages
Whether a client mentions a neighborhood, a floor plan, or a maintenance issue, AI adapts. For brokerages: warm, personal, transaction-focused responses. For property management: professional, empathetic, service-recovery-focused. Never makes promises about values, returns, or timelines.
Dominate Local Search Across Every Market
Geo-grid heatmaps show where your offices or communities rank for high-intent searches like 'real estate agent near me' or 'apartments in [neighborhood].' Target review generation in the zip codes where you're weakest.
Sentiment Analysis That Drives Operations
AI reads every review and categorizes by topic — for brokerages: communication, negotiation, responsiveness. For property management: maintenance speed, staff friendliness, amenity quality, move-in experience. Know exactly what to fix at each location.
Connects With Your Platforms
Brokerage Reviews & CRM
- Zillow
- Realtor.com
- Yelp
- Homes.com
- Follow Up Boss
- kvCORE
- Salesforce
Property Management & Multi-Family
- ApartmentRatings.com
- Apartments.com
- Yelp
- Yardi
- RealPage
- AppFolio
- Entrata
Your Next Transaction Starts With a Review.
Agent + office + property tracking. AI-powered. Built for brokerages and property managers.