Skip to main content
Skip to main content

Listings & Reputation · 21 Features

Turn Every Review Into a Revenue Opportunity

Monitor, respond, generate, and recover reviews across 200+ platforms — all from one AI-powered command center. Most platforms charge extra for AI responses, cap review invitations, or lock analytics behind enterprise tiers. BrandAmplifi includes all 21 features in the base plan.

Get StartedFree Trial
200+

Review platforms monitored

Google, Yelp, Facebook, Healthgrades, Glassdoor, Zocdoc, Vitals, RateMDs, BBB, and 191 more — including niche directories others miss

24/7

Autonomous AI response

Review Autopilot generates on-brand responses around the clock. Most platforms require manual approval or charge extra for AI.

<5s

Response generation

AI reads the review, identifies topic and sentiment, drafts a response — 60x faster than the industry-average 24-hour response time

3-5x

Review volume increase

Automated requests via email, SMS, and QR code — no cap on invitations, unlike platforms that limit to 500/month

Capabilities

Everything You Need

  • Monitor

    Unified Review Dashboard

    Aggregate reviews from 200+ platforms into a single filterable view. Filter by platform, rating, sentiment, location, date, response status. Bulk actions for multi-location management.

  • Respond

    AI-Powered Review Response

    On-brand, contextually aware responses in seconds. AI learns your voice, adapts tone by sentiment and rating, offers autonomous, human-in-loop, or review-only modes. Unlimited AI responses included — no per-response charges.

  • Automate

    Review Autopilot

    Fully autonomous 24/7 responses within configurable guardrails. Set approval thresholds by star rating, topic, or location. Shadow mode validates AI quality before going live.

  • Generate

    Review Generation & Requests

    Multi-channel campaigns via email, SMS, QR code — timed after every interaction. Drip sequences with follow-ups. No monthly caps on invitations.

  • Recover

    Review Recovery & Interception

    Intercept unhappy customers before they post publicly. Sentiment routing sends dissatisfied customers to private feedback, giving your team a chance to resolve. Win-back tracking.

  • Escalate

    Concierge & Escalations

    AI monitors for urgent signals — legal mentions, safety concerns, VIP complaints — and escalates with full context, recommended actions, and SLA tracking.

  • Analyze

    Sentiment Intelligence

    NLP-powered analysis: what customers discuss, how they feel, topic-level drill-down ('front desk complaints up 40% at Location #7'), competitive benchmarking, location leaderboards.

  • Protect

    Compliance, Fraud & Removal

    FTC-ready monitoring. AI fraud detection identifies fake reviews with 94% accuracy. Guided removal workflows per platform. HIPAA-ready templates for healthcare.

  • Display

    Review Widgets & Social Proof

    Embeddable, customizable widgets. Auto-curated. Schema markup for rich search results. Review-to-social bridge turns best reviews into marketing content.

The Difference

What Changes With BrandAmplifi

Without BrandAmplifi
Negative review unanswered for 3 days. 53% of customers expect a response within a week — 30+ potential customers see silence.
With BrandAmplifi
AI drafts a response in 5 seconds. Manager approves in one click. Customer sees engagement within minutes. Response rate jumps to 98%.
Without BrandAmplifi
Happy patients leave satisfied but never post. Your 3.8 stars don't reflect reality. 57% of satisfied customers won't leave a review without a prompt.
With BrandAmplifi
Automated requests go out within 24 hours. Volume increases 3-5x. Rating climbs to 4.7 within months. No cap on invitations.
Without BrandAmplifi
Office manager responds to a review and accidentally confirms patient relationship and treatment details — a potential HIPAA violation.
With BrandAmplifi
Compliance Agent flags the review. AI drafts an empathetic response that never references medical details. Full audit trail logged automatically.

Stop Losing Customers to Unanswered Reviews.

21 features. 200+ platforms. Unlimited AI responses. No caps. All included.

Get StartedFree Trial